Refund Policy

• All donations are made voluntarily.
• All donations will reach the beneficiaries and are not refunded unless the following reason existed

-If the donor donates by mistake or the donation was made in incorrect amount or the Karana Charitable Society is not the entity that the donor intended to donate to.

• In the previous case, the donor shall contact the Society by writing as soon as possible no later a week from the date of the transaction.
• The Society will examine the possibility of returning the refunds or not after verifying the identity of the donor, and the amounts shall be returned in the appropriate manner (cash / bank transfer) as the Society deems fit, within thirty days from the date of providing the data requested by the Society, minus the deducted fees which were needed for making donation process, or is required for the return process.
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